Conditional Refund Policy

For course refunds and physical-product returns, read the Skinart Training Conditional Refund & Returns Policy. It is the policy linked from the course-purchase checkout and contains the published eligibility conditions and request process.

Use the complete policy when checking a purchase rather than a shortened course-page description. Course refunds and equipment returns have different conditions, so read the section relevant to your order.

To ask about your order, contact the Skinart team with your order details. You can also find the other policies linked from New Zealand checkout.